ID\TBWA Achieves Top 5 Agency Platform Ranking Globally with Skills Workflow

Company Overview

ID\TBWA, part of the global TBWA network, provides marketing, advertising, and branding services across various markets and sectors, managing complex client relationships and project deliveries worldwide.

Challenge

ID\TBWA faced operational challenges due to fragmented project and resource management processes, resulting in frequent re-work, inefficient use of resources, limited client transparency, and challenges in accurately tracking contracted hours and services.

Solution

Skills Workflow provided an all-in-one custom management tool, offering robust hand-holding support, streamlined management of agency KPIs, and improved transparency and accuracy for both internal and external stakeholders.

Implementation Details

Key functionalities implemented include:

• Comprehensive project and process management
• Revenue forecasting, expense tracking, and approvals
• Advanced resource management and vacation planning
• Quote and resource management for freelancers and vendors
• Allocation tools ensuring optimal task-resource fit
• Customized utilization and profitability dashboards

Impact

The deployment led to transformative improvements:

• Significant reduction in re-work on activities and projects
• Enhanced transparency, improving client satisfaction and collaboration
• Accurate tracking and reporting of contracted hours and services
• Improved overall profitability through better resource allocation and utilization

Customer Testimonial

“Skills Workflow has transformed how we operate globally, uniting diverse teams under one seamless platform. The visibility and control we've gained have propelled us to the top in multiple markets.”

Explore how Skills Workflow can streamline your agency operations and drive profitability. Schedule your personalized demo today.